Privacy Policy

Welcome to Zirkly ("Zirkly", "we", "us", or "our").

Zirkly operates an online marketplace that enables users to buy, sell, and discover pre-owned and new items within their communities.

We are committed to protecting your privacy and handling your personal information responsibly and transparently. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use our website, mobile applications, and related services (collectively, the "Platform").

By using Zirkly, you acknowledge that you have read and understood this Privacy Policy.

We collect information that helps us provide, improve, and secure our services.

We use your information to:

We do not sell your personal information.

We may share information in the following circumstances:

Zirkly provides tools that allow users to communicate with one another.

We may monitor, review, or analyse communications where reasonably necessary to:

We do not routinely review private messages unless required for these purposes.

Information you choose to include in listings may be publicly visible.

This may include:

Please avoid including sensitive personal information in listings, photos, or public profiles.

We may collect location information to:

You can manage location permissions through your device settings.

Payments may be processed by third-party payment providers.

Zirkly does not store complete payment card details. Payment providers maintain their own privacy and security practices.

We encourage users to review the privacy policies of payment partners before completing transactions.

We use cookies and similar technologies to:

You may manage cookie preferences through your browser settings.

Please note that disabling certain cookies may affect Platform functionality.

We may use analytics and advertising technologies to:

Advertising partners may collect information through cookies and similar technologies, subject to their own privacy policies.

You may be able to control certain advertising preferences through your device or browser settings.

We retain personal information only for as long as necessary to:

When information is no longer required, we will securely delete, anonymise, or de-identify it where practical.

Some service providers may store or process information outside Australia.

Where personal information is transferred internationally, we take reasonable steps to ensure appropriate privacy and security protections are in place.

We implement technical, administrative, and organisational safeguards designed to protect personal information.

These measures may include:

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on applicable law, you may have the right to:

To exercise these rights, please contact us using the details below.

Zirkly is not intended for children under the age required by applicable law to use our services independently.

We do not knowingly collect personal information from children without appropriate consent where required.

We may update this Privacy Policy from time to time.

When significant changes are made, we may notify users through the Platform, email, or other appropriate means.

The updated version will always be available on our website.

If you have questions, concerns, or requests regarding this Privacy Policy, please contact:

Zirkly is committed to complying with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

If you believe we have mishandled your personal information, please contact us first so we can attempt to resolve the issue.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner.